Service

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Contents

1 Definitions
- 1.1 Standard Definition
  - 1.1.1 ISO/IEC 20000-1:2011
2 See also
3 Notes
4 References

Definitions

Standard Definition

ISO/IEC 20000-1:2011

A service is a means of delivering value for the customer by facilitating results the customer wants to achieve ^[1]

See also

Notes

References

↑ ISO/IEC 20000:2011, Information technology -- Service management -- Part 1: Service management system requirements

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Service