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In the context of production processes, deviations of the actual state from the target state occur time and again. A distinction can be made between (a) problems with a known cause, which can be remedied directly by means of a suitable countermeasure, and (b) problems of unknown cause, which cannot usually be solved in the operational business. The focus of this survey is on problems of unknown cause, for the solution of which various procedures have been established in practice.

The survey is aimed at employees, technical experts and managers, from manufacturing companies and their environment.

Please take 15 minutes to complete the survey. It contains approximately 30 questions. The survey will be conducted until 12.11.2021.

Fraunhofer IPK will prepare a study based on the survey results. If you are interested in the evaluation, please provide your e-mail address after the survey. The e-mail address will be stored in another table. There is no way to match e-mail address and answers.

 

This survey is anonymous.

The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses.


 

Survey data policy

Data protection information
In the course of using this website, personal data about you will be processed by us as the data controller and stored for the period necessary to fulfill the specified purposes and legal obligations. In the following, we inform you about what data is involved, how it is processed and what rights you have in this regard.
Personal data are, according to Art. 4 No. 1 of the Basic Data Protection Regulation (DSGVO), all information relating to an identified or identifiable natural person.
1 Scope
2 Name and contact details of the controller and the company data protection officer.
3 Processing of personal data and purposes of processing.
4 Disclosure of data
5 Cookies
6 Data subject rights
7 Data security
8 Up-to-dateness and amendment of this data protection information
1 Scope of application
This data protection information applies to data processing on all project websites of the project, as well as all services offered in connection with the project as a web service or as a mobile app (for better readability hereinafter: website), provided that reference is made to this data protection information in each case.
2 Name and contact details of the controller and the company data protection officer.
Controller within the meaning of Art. 4 No. 7 DSGVO:
Fraunhofer-Gesellschaft zur Förderung der angewandten Forschung e.V.
Hansastrasse 27 c
80686 Munich
for its
Fraunhofer Institute for Production Systems and Design Technology IPK
Pascalstrasse 8-9
10587 Berlin
Germany
(in the following Fraunhofer-IPK)
E-mail: datenschutz@ipk.fraunhofer.de

Phone: +49 30 39006-478
Fax: +49 30 391 1037
Fraunhofer's data protection officer can be contacted at the above address in Munich, Germany, at Hd. data protection officer or at datenschutz@zv.fraunhofer.de. You can contact our data protection officer directly at any time if you have questions about data protection law or your rights as a data subject.
3 Processing of personal data and purposes of processing
When visiting the website
You can call up our website without having to disclose any information about your identity. The browser used on your terminal device only automatically sends information to the server of our website (e.g. browser type and version, date and time of access) to enable the website to establish a connection. This also includes the IP address of your requesting end device. This is temporarily stored in a so-called log file and deleted after 4 weeks at the latest.
The processing of the IP address is for technical and administrative purposes of connection establishment and stability, to ensure the security and functionality of our website and to be able to pursue any illegal attacks on this if necessary.
The legal basis for the processing of the IP address is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the aforementioned security interest and the necessity of a trouble-free provision of our website.
From the processing of the IP address and other information in the log file, we cannot draw any direct conclusions about your identity.
In addition, we use cookies when you visit our website. You will find more detailed explanations of this below in this data protection information.
Fraunhofer IPK plans to conduct a comprehensive study based on the survey results. To receive a copy of the survey report, you will be asked to provide your e-mail address in a separate survey (optional). Your e-mail address will only be used for the selected purpose and will not be linked to the survey responses.
4 Disclosure of data
If we pass on personal data that we collect via the website to processors, we will inform you about this in this data protection information in the respective data processing operation, naming the specific recipient.
Otherwise, we only pass on your personal data if
- you have given your express consent to this in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO;
- this is necessary according to Art. 6 para. 1 p. 1 lit. b DSGVO for the fulfillment of a contract with you (for example, in the case of disclosure to shipping companies for the purpose of delivery of the goods ordered by you or in the case of disclosure of payment data to payment service providers or credit institutions to carry out a payment transaction);
- there is a legal obligation for the disclosure according to Art. 6 para. 1 p. 1 lit. c DSGVO.
The data passed on may be used by the recipients exclusively for the purposes stated.

5 cookies

We use cookies on our site. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device, do not contain viruses, Trojans or other malware.

In the cookie, information is stored that arises in each case in connection with the specific end device used. This does not mean, however, that we gain direct knowledge of your identity.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to enable session control or to save form entries or shopping baskets during the session. Session cookies are deleted at the latest when you close your web browser.

The data processed by cookies is necessary for the aforementioned purposes to protect our legitimate interests and those of third parties in accordance with Art. 6 (1) p. 1 lit. f DSGVO.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

6 Data subject rights

You have the right

- Pursuant to Art. 7 (3) DSGVO, to revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future;
- to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, and the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;
- pursuant to Art. 16 DSGVO, to request the correction of incorrect or incomplete personal data stored by us without undue delay;
- pursuant to Art. 17 DSGVO, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;
- pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;
- pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller; and
- complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Information about your right to object according to Art. 21 DSGVO.

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) DSGVO (data processing in the public interest) and Article 6(1)(f) DSGVO (data processing on the basis of a balance of interests); this also applies to profiling based on this provision of Article 4 No. 4 DSGVO.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If your objection is directed against processing of data for the purpose of direct marketing, we will immediately stop the processing. In this case, it is not necessary to specify a particular situation. This also applies to profiling, insofar as it is related to such direct advertising.

If you wish to exercise your right to object, an e-mail to datenschutzkoordination@zv.fraunhofer.de will suffice.

7 Data security

All data transmitted by you personally will be encrypted using the generally accepted and secure standard TLS (Transport Layer Security). TLS is a secure and proven standard that is also used, for example, in online banking. You can recognize a secure TLS connection, among other things, by the appended s at the http (i.e. https://..) in the address bar of your browser or by the lock symbol in the lower area of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

8 Actuality and change of this data protection information

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection information. You can access and print out the current data protection information on the website at any time.

 

 
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