Incident Management
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Contents
Definitions
European Definitions
Other International Definitions
National Definitions
Netherlands
Incident Management is het geheel van organisatorische maatregelen dat ervoor moet zorgen dat een incident adequaat gedetecteerd, gemeld en behandeld wordt om daarmee de kans op uitval van bedrijfsvoering processen of schade ontstaan als gevolg van het incident te minimaliseren, dan wel te voorkomen.[1]
The total set of organisational measures that cause the adequate detection, reporting and management of an incident to reduce the chance of disturbed business processes or to mimimise or avoid damage due to the incident.
United States
FEMA
Incident Management is the broad spectrum of activities and organizations providing effective and efficient operations, coordination, and support applied at all levels of government, utilizing both governmental and nongovernmental resources to plan for, respond to, and recover from an Incident, regardless of cause, size, or complexity.[2].
