Crisis Management

According to securipedia, Crisis Management is a continuous process with typically four cyclic phases following a crisis:

1. response
2. recovery
3. mitigation
4. preparedness

The Netherlands crisis management structure recognises an additional phase: aftercare ('nazorg'), e.g. to take care of the long-term socio-psychological impact to citizens, and to identify and learn the lessons.
Different from Emergency Management, Crisis Management has also a long-term strategic aspect.

Definitions

Other International Definitions

NATO Definition

The coordinated actions taken to defuse crises, prevent their escalation into an armed conflict and contain hostilities if they should result.

National Definitions

Czech Republic

Collection of management activities of the bodies of crisis management aimed at the analysis and evaluation of security risks and planning, organization, implementation and verification of activities conducted in connection with Preparation for crisis situations and their solution or protection of critical infrastructure.

Souhrn řídících činností orgánů krizového řízení zaměřených na analyze a vyhodnocení bezpečnostních rizik a plánování, organizování, realizaci a kontrolu činností prováděných v souvislosti s přípravou na krizové situace a jejich řešením, nebo ochranou kritické infrastruktury.

Estonia

Crisis management is national arrangements that are prepared and implemented by governmental organisations in cooperation with local governments, private enterprise and non-profit organisations in order to guarantee public safety during an emergency.

Finland

Kriisinhallinta: suunniteltu kansainvälinen toiminta kriisin estämiseksi, rajoittamiseksi, aiheutuneiden tuhojen korjaamiseksi ja normaaliolojen palauttamiseksi.

Crisis management: planned international actions to prevent and limit a crisis, to repair caused damages, and to restore normal conditions. -unofficial translation-

Germany

Crisis management is the establishment of conceptual, organisational and procedural basis to support the process of restoring a normal state of affairs as quickly as possible after the occurrence of an exceptional situation.

Creation of the conceptional, organisational and procedural prerequisites required to manage the abnormal situation which has arisen and restore things to normality as quickly as possible.

United States

The ability of an entity to manage incidents that have the potential to cause significant security, financial, or reputational impacts.

Netherlands

Crisisbeheersing is het geheel van maatregelen en voorzieningen, met inbegrip van de voorbereiding daarop, dat de overheid in een crisis treft ter handhaving van de openbare orde, indien van toepassing in samenhang met de maatregelen en voorzieningen die op basis van een bij of krachtens enige andere wet toegekende bevoegdheid ter zake van een crisis worden getroffen.
Crisis management comprises the set of of measures and means (incl. preparations) by the public authorities during a crisis in order to maintain public order, and -if appropriate- simultaneously with measures and means activated on basis of another law or mandate during the crisis.

Other Definitions

Ontario (Canada)

Crisis management refers to the overall coordination of an organization’s response to a crisis in an effective, timely manner, with the goal of avoiding or minimizing damage to the organization’s profitability, reputation, and ability to operate.

Gestion des crises fait référence à la coordination globale, de façon efficace et opportune, des mesures prises par une organisation en situation de crise dans le but d'éviter ou de minimiser les répercussions négatives sur sa profitabilité, sa réputation et sa capacité à poursuivre ses activités.

See also

• Crisis
• Emergency
• Emergency Management